Gratitude, Anger, or Fear: Hacking Employer Value Propositions on Glassdoor (Part 2)
- Taleen Nalabandian, Research and Publications @ Receptiviti
- Sep 22, 2023
- 2 min read
Updated: Sep 25, 2023
This is the second part of our analysis on the emotions associated with various work-related topics discussed in employee reviews on Glassdoor. Examples of insights generated about Wegmans Food Markets and American Express are presented below.
Example Glassdoor Analysis #2
Wegmans Food Markets
What topics are associated with admiration among Wegmans employees?
Our findings revealed that employees communicated their admiration, appreciation, and pride for the company's core values and the compensation that they provide:
Examples of employee comments expressing admiration about:
What topics are associated with disgust among Wegmans employees?
We found that employees relayed their disgust and disdain for the politics and favoritism within the workplace as well as for the false promises that have been made:
Examples of employee comments expressing disgust about:
What topics are associated with anger and fear among Wegmans employees?
Employees expressed anger over the discrepancy in their perceived negative experience at their workplace relative to the exceptional reputation of the company. Employees also conveyed fear for their safety when it comes to workplace practices and COVID-19:
Anger:
Examples of employee comments expressing anger about:
Fear:
Examples of employee comments expressing fear about:
Example Glassdoor Analysis #2
American Express
What topics are associated with admiration among American Express employees?
Results showed that employees felt admiration for the diversity and learning curve within the company:
Examples of employee comments expressing admiration about:
What topics are associated with anger among American Express employees?
Employees communicated greater anger and frustration over their compensation, particularly the perceived disparity in salary and pay scale across the workforce:
Examples of employee comments expressing anger about:
What topics are associated with sadness among American Express employees?
In addition to their expressed anger with respect to compensation, employees disclosed sadness and disheartenment over their compensation, their perceived lack of ownership, and the expectation to work like robots:
Examples of employee comments expressing sadness about:
Receptiviti offers employers the ability to deeply understand the employee experience from Glassdoor reviews, surveys, and social media by quickly uncovering relevant workplace topics and the specific emotions they're associated with. If you’re looking to better understand your employer brand or how employees perceive your employer value proposition, Receptiviti makes it easy, click here to learn more or book a demo!
